AfricaComplaints.com » Traveling & Tourism » Complaint / review: Kulula.com - KULULA CANCELS FLIGHT | #195238

Kulula.com
KULULA CANCELS FLIGHT

I just received an sms now that Kulula has cancelled a flight MN505 at 11:20 from Lanseri to Durban on the 5th September 2013. The Kulula call centre cannot give me a reason for the cancellation. the only alternative flight they have for me to get to Durban by midday is at 6:15am. But I am flying with my baby and it is not so easy to get a baby ready and to the airport in time for this flight so early in the morning. Now there is only a 6:15am flight and the next flight is at 13:50. No flights in between. How can they just move you to a later flight without any reason.

They can cancel the flight for me, but i will only get my refund in 6 to 8 weeks time. How do i book another flight if i only get my money in 6 to 8 weeks time?

Date:

Company: Kulula.com

Country: South Africa   City: LANSERIA

Category: Traveling & Tourism

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