My phone and ADSL line went down on 25 November 2013. We sent an SMS reporting the fault and never heard back again. I eventually visited the Telkom store at Tygervalley and was pointed to a telephone and told to speak to the faults department. Faults advised they were sending a technician but I ...
I received a new IPHONE on contract in August 2013. Had to take it to the 3G store in early Dec. because of speaker problem. Received a new phone back in Jan. 2014 which was also faulty. I am still without a phone since that time. I even received an sms from Vodacom informing me that my phone is ...
Our fixed line just stopped working over a month ago (no dial tone anymore and when you call it it says 'the number you have dialled does not exist'). I called the call centre early in January to report the fault. I was assured it would be fixed within 4 working days. I received an SMS that they ...
I opened a contract with Vodacom in November 2013. I decided to take advantage of Vodacom's specials on the new iPhone 5s. A week after doing an online application, i received my new 5s. Everything about the transaction went through without a hitch, and i was a happy customer (as i have been with ...
1. I purchased 2 Q10 all with factory fault 2. reputation of wrongly charged 4 the data that i did not use 3.one and half Gigebyte of voda on"t last you more than 20 days 4. no matter how hard you try to purchase extra data package uwill be charged out data expensive billings 5. if you wanna ...
Late last year I cancelled my contract which had expired in about August 2013. Before cancelling I made payment of R300 and upon receiving my billing report after I had cancelled, it reflected that I was in credit with R300 which is due me. Last week I called the number 1761 and liaised with a lady ...