When I log into Mtn active, I don't see my own details, but someone else's details. I have contacted Mtn twice, but still I can view ALL the details of a different person. (Who they contact, where they stay, email address etc etc ...). I am not happy that my details might be out there for someone ...
On the 9th of January I upgraded my contract with Mtn. I upgraded to their deal on the iPhone 5S for R429 per month. This was supposed to supply me with 500MB of data, R200 airtime value and 200 SMSes. However on the 11th of January, the day that I receive my new airtime and data, I only received ...
I had initially registered for airtime subscription via the Edgars OTA mobile application with the service/network provide being RMCS of which i now need to be canelled, and numerous calls have been made to RMCS to have this airtime subscription cancelled and they keep on mentioning that somone ...
Not only is our internet connection unreliable - we have been offline so many times it is unbelievable, the call centre is even worse. I stayed on line for an hour in the queue, and when I finally reached an agent she could hardly speak English, then put me on hold, and then my call was CUT OFF! ...
Dear Farhaana (REQ:3141412) Thank you so much for your response. I really appreciate it. I really hope this matter is under investigation. Because i have also tried phoning MTN (808) so that they can put me through to your legal department, I have been trying since Monday (13th Jan 2014) but NO ONE ...
After how many phone calls regarding my line move was I told sorry no ports. No one but no one bothered to come back to me. Are you guys so self assured in your monopoly of telecommunication that the average Joe does not matter. You quick to take our money but very slow on service. I have ...