This started in the month of August. 8ta decided to block my sister and I's numbers (27614333910, 0760423142 ) (at the end of September) because of a missed payment which was the result of 8ta's billing departments error. Deducted money from my sisters bank account on the 25th instead of the agreed ...
I am being billed for an ADSL service that is almost non existent. I reported the initial fault in August last year, and this has still not been resolved. I am only able to use the service for between 5 and 15 minutes, whereafter the line completely drops, and either becomes non-existent or is so ...
Dear MTN, Please see below response from MTN on 08/01/2014, 9:50am: QUOTE Thank you for taking time to raise your concerns with MTN. I apologise for any inconveniences caused as a result of this. I understand the frustration that you endured in your attempt to have the issue resolved. In order for ...
I recently had the most unfortunate experience of adding a data bundle to my existing MTN contract. This took place at MTN Menlyn, Pretoria. There is no customer service or any system in place. It took me four visits to collect the card! You are given a paper number that it written down. You then ...
I have a query on a data card, where the bill is in the thousands. I desparately want to resolve the issue so that it can be paid but no one can give me the information i need to resolve this. I have been to vodacom shops and vodaworld to sort this out. I have spent hours on the phone doing as i ...
Hi I come to this site out of desperation, since November 2013 I have been trying to sort out my Vodacom NO SERVICE issue with them, and since to date I have not received any joy from this company, they are very quick to send people summons letters if you want to stop your debit order, but they ...