I would like to bring to your attention the extremely poor customer service I experienced at the Telkom walk in centre in Phoenix Plaza from a specific staff member by the name of Malcolm. My experience with him shows that he is rude, arrogant and unhelpful due to the following reasons: 1. He ...
Had a problem with my line being blocked. Philemon assisted me brilliantly by keeping track of my problem with relevant departments within Vodacom. This sped up the process and i am grateful to him for that FANTASTIC service! ...
VODACOM RESPONSE THEY DECLINE TO REFUND ME MY R399.00 - My reply to them:- They did not sell me the sim card as you state. I had to go and purchase the sim card from Ackermans. The product was not working when I left the store as they were experiencing problems with the stores on-line status. The ...
I had applied for a contract and provided them with all of my required information. I was told that I would be given feedback on the same day or the following morning at the latest however this hasn't happened. They haven't sent me a reference number, called me and neither do they respond to their ...
I upgraded my contract. I have received the upgraded phone agreed upon through delivery by courier. However, as part of the upgrade, I was supposed to have received a power bank as well. I was told it was out of stock but would be delivered. I tried calling and emailing the upgrades department, but ...
My invoice dated 2013-12-05 is overcharged by double my monthly spend. have raised a query received a reference number and made four follow up calls and emails afterwards but issue is still not resolved. I would like to receive a list of all the websites that were visited using the said sim card as ...