It has gone on for over a month, their help-desk promised their uncapped clients will be resolved. They rolled out automatic free upgrades over their network according to your line speeds in conjunction with telkoms adsl upgrades, by the way it is not free there is a a free month trial which as far ...
Good day I visited the Westwood Telkom store on the 01.11.13 to cancel two contracts that were ending on the 31.12.13 I requested that the two contracts ending to be cancelled and filled in two forms, Since then only one contract has changed over to prepaid and I am being billed for the other. In ...
I reported a fault on my. Internet. To the dsl technical fault call center. Which they told me its a problem on my line and. Will dispatch a tecnichian to check out the problem its been nearly 2 weeks and several phone calls and problem also been escalated as urgent. It fell on deaf ears no ...
I tried to move my home and ADSL line to my new address when I moved. A technician came out and could not find the pipes to install the Telkom cables. He advised that I log a new call once we have the pipes. I have now located the pipes and despite logging calls on the Telkom website, calling the ...
BILL FOR R9000, FAULTY PHONE WAS DOWNLOADING INFO FROM [URL Removed] ON ITS OWN. HAVE ALSO SENT AN EMAIL TO CEO OF VODACOM FOR ISSUE TO BE RESOLVED. NO RESPONSE TO EMAILS AND NUMEROUS CALLS MADE FOR THEM TO CONDUCT INVESTIGATION. ACCOUNT NOW DUE. EXTREME DISAPPOINTED. 10 YEARS OF BEING A CONTRACT ...
I called in and reported activity on my account - being upgraded without my knowledge. I have been given a reference number but now I have received an sms saying that the new phone has been shipped and invoiced. Is hold not put onto this before you proceed. I also called in to 0821959 and when I ...