I have MWEB's client for 6 years but i''m really sick of it now, suddenly ADSL is not capped and i have to pay double the amount and the worse thing is I hardly use it, it the month I decide to use it the premium doubled. I requested for a breakdown on Monday and till today i have not received ...
I logged a case on 2014/01/16 Ref No: 7381115 to report that I do not receive network coverage at my work. 2 weeks later and I still have not been assisted. From the inital call, I have spoken to 6 agents and was advised that I would be contacted within 72 hours, I would be contacted by the ...
My daughters phone was, I went to vodacom to blacklist the phone and asked what else needed to be done. I blacklisted the phone last week friday using another assistant. Helped. Today I went to sim swop, I asked the lady iof I can have an itmised bill for the number, she said I must hone vodacom, I ...
I recently upgraded to an i-phone 5C. I had the phone for 4 days and all was good. Then it started having trouble finding network reception. After trying various procedures recommended by the call center and having the SIM card tested, it was decided that the phone was faulty and would need to be ...
I have had it. For the past year I have been trying to understand why my account is loaded as a corporate account when it is not supposed to be. Secondly, this causes major hassle because I NEVER get through to someone who can actually help me, AND I have the suspicion that I am paying too much and ...
Dear Sirs I have a current account with telkom that is in good Standing. I recently moved to a new house and were requesting an additional line on the new premises. When i enquired why the new line was taking so long they told me that he have an old account from 2003 /- 11 years ago outstanding and ...