I had done a online application for MTN Direct on the 15/01/2014 it was approved on the 16/01/2014 and I was advised by the consultant sibongile that I had taken the last two phones (special deal) that were in stock, reason for not being able to choose colors I wanted. Long story short, I am still ...
Since December it is impossible for me to get reception on my phone inside my house, now it is so bad for the last three weeks its been dropped calls and hanging lines and no reception. The excuse is upgrades are being done. But to the point that i can't use my phone no matter were I am. This is ...
I took out a contract with Cell C direct during the month of November with Cell C direct. The package was delivered to my work place and for this I am grateful. During the sales call I was not advised on how to obtain insurance my handset. The only thing Lerato Kgatle (sales consultant) was to ...
So, today is exactly a week that MTN responded, from Hello Peter that they "apologise for the inconvenience, and they are so glad I have brought this matter to their attention... and they are escalating immediately to the correct parties..." wanna guess the status... they have not ...
There has been a fault with our telkom adsl line for TWO WEEKS. this means no internet, email and broadband. this was initially reported and techs arrived two days later. they left without giving any feedback. the problem persisted. i have been unable to log or sms complaints as i am told that a ...
For the pass two days I have been trying to get hold of MTN customer care (Call centre) I have recently paid the full outstanding balance on my account and wanted to upgrade my contract, I was asked to call the call centre to have my acc unlocked as its with legal. So I call and spend 30min trying ...