I am most certainly unimpressed with the way my last complaint was handled, Derrick Makhubele phoned me and emailed me to tell me he is unable to help me with my Get It query, please explain to me why someone is responding to a complaint and all they have to say is "I cannot help you". ...
Hi there I would here wish to express my utter disappointment and disgust with your service received at the Gardenroute Mall, in George. My Blackberry 9300 contract was close to expiring, so I went into the branch for an upgrade. This was on the 4th of June 2013. I was assisted by an sales person ...
My contract sim got damaged and I wanted to do a sim swop, thinking this would be a walk in the park I contacted the call centre and was told I will be contacted withing 48 hours. I have given them all contact details that was needed and I let it be... Wensday I contacted them again and said I'm ...
I recently upgraded to a sony experia (recomended by sales person) I had the phone for two weeks when it just died! "Sudden death" as its found on the internet, I was told my phone will be back within 7 to 14 working days, todat A MONTH AND TWO DAYS later after numerous calls and run ...
After trying to call Telkom cust.care 3 times and the line just dying after choosing 92 options and finally just choosing random options the line at least doesn't die waiting for the consultant, but waiting for their so called consultant I say die of old age, what I don't get is that a specific ...
At 24.1. I called the call center of Telkom SA to cancel my ADSL-package. Close the menu guidance, I was prompted to enter my phone number. Then I waited 30 minutes in the loop. The staff member asked me what I wanted and told me to give her my phone number. I replied that I have already entered ...