Within 3 weeks of "automatically" being upgraded to a 2MB line, from 1MB, after having to call the call centre to have it activated, we found ourselves in the same frustrating and quite frankly completely unacceptable situation that so many other MWeb customers have found themselves - ...
Een a client of autopage for 12 years. everytime the upgrade is a bigger nightnmare than the previous occassion. the staff is friendly but utterly incompetent providing incorrect package information leading to huge mobile data account which they do not want to take ownership of, not performing ...
I would like to thank Rashieda at Vodacom for all her help with the huge problem I had with an incorrect upgrade and an astronomical bill. She really helped me out of a devastating situation with solutions that exceeded my expectations! Thank you. I'd also like to thank the manager of the Festival ...
I went to get an upgrade to my contract and want to thank DYLAN for his friendly disposition and professional manner. What a pleasure. Thanks again ...
Logged in excess of 30 faults for non existent ADSL line and to date no resolve. Absolutely pathetic and emails to executives go unattended, so I ask you, what are the chances of anything ever bring done if there is a total lack of client care or regard. You take my money with a smile on your face, ...
My mother has reported our non-working line at least 3 times, received 3 references (all a total waste of time) and eventually asked me to get involved. Most pathetic is that taking into account the useless call centre system that doesn't work and has cost my mother in excess of R500 on cell phone ...