I reported my phone & had it blacklisted only to find the phone so had to unblacklist the phone so I called to find out what's the procedure the first person I spoke to was very helpful & even offered to give me his personal email so I can forward my details to. so I gathered all the ...
About 3 weeks ago I went into the Vodacom shop at Parow Centre asking what phones were available for my upgrade on my plan. The agent seemed to look behind me as we spoke and I managed to order the phone that I wanted. A few days later I went in to pick up the phone only to be told after a few ...
My 8ta connection has become totally useless due to bad signal levels over time. After 3 months of empty promises and numerous e-mails, some more meaningless broken promises and frustrations beyond belief my HERO took ownership and partially resolved my problems. This gent promised to call me at a ...
I logged a Call Divert request with Telkom Corporate on 29January, and called the contact centre. They advised me that they will escalate my request to have it processed by my requested time being 13:00 the following day. I followed up twice on the 29January, and i was reassured that it will be ...
I reported a fault with my home internet line Monday, 27 January. The problem could not be resolved remotely, so I was told a technician would be dispatched and the turnaround time was between 24-48 hours, but I could call back later that same day to escalate the issue to ensure the problem gets ...
Went to local Vodacom shop and local Game and could not find a my phone of choice for my upgrade, Samsung S4 Active. I was very happy when Rewards company called me and said they want and could assist on Thursday 21 Feb '14. My consultant - Bianca was very friendly and helpfull and checked her ...