I posted yet another report about Cell C ducking questions on 22 Jan. The next day there was a response saying they would respond. Obviously they haven't. "When I asked about the "fake" area manager I was put on hold for over 5 minutes while the regional manager was consulted. Then ...
I have had a MTN modem contract through Autopage since 2010, in June 2012 I was called to upgrade my contract to a cheaper contract which offered more data for a cheaper monthly subscribtion. since June 2012 I have never paid more than -R130 per month. In December I get a bill for R6500!!! I ...
You charged me twice for the once-off 5GB data purchased on 19/12/2013. The R399 was reversed at last on 24/01/2014. However, you then erroneously loaded another 5GB once off data. Vodacom, please sort this out. I phoned you 3 times, send various emails & travelled 170 km to canal walk (Vodacom ...
Absolute Nightmare service. I called the call centre on 24-12-2013 to migrate from Smart L package to Red Advantage package and I was informed that my handset fee would be included in the subscription of R999. Which I was delighted about because for R999 a month the handset should be on the ...
I had a problem with CellC, I was served by a Consultant whom I advised her to change the debit order date on my account, however, she did it only one phone. I have spoken to lot of Consultant at Cell C, and the last one to talk to was Tabita Banda at 14:26 who treated me like a dog ...
I sent my phone in for repairs. They told me it would take up to 30 days to get it back. After two weeks they called and I went to pick my phone up. A day later the phone broke again and I was told I would have to wait another two-four weeks before getting my hone back. The rep said that they ...