I upgraded to Talk 130 with added 1 GIG data in November. I called the call centre yesterday after discovering that Vodacom has been charging me for all data I used since then. I asked the agent to access my contract where it specifically states that I added the data (@R149 p/m). She told me she ...
After trying for the last 8months to update my debit order details via email & call centre. I have all but given up! Every month I email through my new bank details yet every month I am cut-off & have to then pay in manually. I finally spoke to what I thought was a rather knowledgable ...
Please get someone to contact me to cancel this account, you have made it near impossible to get through to your call center, I gave up after a hour. Fault logged get closed when nothing is done, and I've paid for a full month of a service that can't be used, hellopeter and twitter ignored. This ...
I have an MTN corporate contract which allows you a percentage discount. I visited a branch to upgrade my phone and change my contract but was told that even though the phone could be ordered, I would not qualify for the discount and would need to go via the corporate contract channel. I have ...
I called Vodacom I spoke to Lindiwe Mazibuko around 15:48 seeking help, she was so rude, no sense of humour and sacastic i had to repeat my self because she wasnt paying attention to what I was saying when I asked her she said she doesnt have to answer me if she's not interested... Vodacom need to ...
In October we applied to have a number transferred into my Mom's name. The previous owner signed the transfer papers and I handed them in at Clearwater Mall. A technician came out and only after he left did we realise he had installed a new line. Since October my mom is being billed for two numbers ...