On the 3rd Dec 2013 I upgrade at nashua mobile in middestad bloemfontein. I receive my phone but is was a out of box failure. I return it within the 7 day period. I did not receive any feedback from the branch about what happen to the phone and when can I receive my new phone. Several attempts ...
Last year I received a call from Elite Mobile, informing me that I was due for an upgrade and requesting that I could make use of the special on the Samsung S4 that they where running. I was hesitant, but decided to give them a change. The sales rep told me all about the S4 and also informed me ...
I have simply requested on the 3rd of jan for customer care on 082155 to deactivat bb10 as I have downgraded to a 9360 from a Z10, they had informed me that this would take 24hours which I then waited with no result, after numerous calls I've had no satisfaction and calls being dropped whilst in ...
I took 2x contracts under the 5gig options on the samsung galaxy note3 @ R499 each. We were explained that you get 100min, 100smses and 5gig data. We were happy to take these as the sales rep Said that the first 100mins are free and 100smses pm and thereafter we will get billed per min rates. Not ...
I REPORTED MY FAULTY LAND LINE ON 2-1-2014. DID NOT GET CUSTOMARY SMS WITH REFERENCE NUMBER. ATTENDANT TOLD ME TECHNICIAN WILL CONTACT ME ON FRIDAY 3-1-2013. WAITED ALL OF FRIDAY, NEEDLESS TO SAY, NO TECHNICIAN. PHONED 3 TIMES ON MONDAY 6-1-2014 (WAITED ABOUT 20 MINUTES EACH TIME). WAS INFORMED ...
My phone went in for repairs a month ago. Cellucity committed to having the phone repaired in one week. No one will return my calls or mails. I have left numerous messages, gone in to the Branch, mailed the owner, no reply. I called the Regional complaints gent, he called me back, committed to ...