Vodacom has been incorrectly charging me for Blackberry BES services since I upgraded to an iPhone about 14 months ago. Despite numerous calls to the call centre, I have not been refunded nor has my request for a refund been taken seriously. Despite promises to call me back, I have never received ...
I upgraded my contract with vodacom from a blackberry to the smart s package on the iPhone 5s last year November, this came into effect 1 dec 2013. The package I took was for 75 free minutes, 200 SMS, 200 data with addition 500 Promotional data. From day one when I checked my available balances and ...
MTN deducted R5/day from my account despite my contractual agreement with them not to accept/honour any claim of subscriptions or other deductions without my written authorisation. The R5/day went to Integrat (Pty) Ltd Company Registration Number: 2001/010491/07; of whom I have no record of ...
We went to Vodacom on Friday, 3 JAN to get a cell contract. The deal expired on 6 JAN.We completed the app & they didnt even request our RICA docs! We were told that our "portfolio" was not high enough to qualify, but that they can call to have it lifted that would take 24 hrs, then ...
IPad contract expired 24 Nov. Send cancellation request 23 Oct. Number ported to Afrihost. STILL being billed by MTN SP Reported 24 Dec, they admitted their fault. Reported again 7 Jan. Put through to Cancellations - call terminated. Returned call, put through to Cancellations - 20 min wait - hung ...
Despite my explicit written agreement with MTN not to allow any 3rd party deductions without my written consent, MTN twice within one year deducted R5 per day for an unknown to me supplier, without contacting me w.r.t. such deductions. I only noticed the 2nd breach when my airtime was depleted ...