84 Hours going on 96 after upgrading I am still waiting for my sim swap to be activated (which is compulsory and not by choice to be able to use the new phone.) We have been back to the store twice, they claim they can't help, got a new sim, that didn't help, spoke with the call centre numerous ...
I have been calling and sending emails to Cell C since September last year begging them to remove my name on ITC because i dont have any contract with them, they have confirmed several times that my profile will be updated but even now my credit record shows that i have arrears of R300 on my Cell ...
My last month's Telkom bill seemed a little higher than usual. So upon scanning through my invoice, I came upon an amount of R149 which was listed as "Directory entries Info 2050 Info3 TYP". So I phoned the call-centre and was told that somebody was supposed to have called me and asked my ...
Hi As I do not want to continue repeating myself, I have copied the previous complaint I have done with Peter (with Telkom's reply) and to-date this problem now over 9 months has still not been resolved. " Hi - My complaint is that Telkom is not able to honor their contract deals that they ...
I've Made many requests via telephone and e-mail for Vodacom to change my debit order to my new bank account but so far they ignored every request to do so. They keep trying to collect from my old bank account just raising the balance with unpaid fees. It's been 6 months already and still no effort ...
I have been trying to get hold of someone to assist me with my account and upgrade details. I phoned several times and no one can assist me? as I will not pay the account any further until someone can assist me. as the only thing is when will contract end and when can you upgrade. ...