I had a Telkom ADSL line installed on 27 November 2013. During this period I had up to 15 days of no internet and the telephone line for calls worked only 2 days. I have reported it 6 times to the Telkom SMS Fault reporting number but my line is still not fixed!! The last time I saw a technician ...
On Tuesday 07 January 2013 I received an spam SMS telling me that I may be eligible for a Samsung Galaxy Smartphone phone from Virgin at R189 a month. I often get spam like this and delete, but as I have been a Virgin customer for 6 years I thought this was specifically targeted. I replied yes to ...
Two months ago my ADSL line stopped working. I've reported the problem to Telkom. After a month the problem was still not fixed. I left my first complaint on Hello Peter, after which Telkom said they will contact me with 56 hours. They did not contact me. I phoned them again about 10 times to ...
I am supposed to receive 1GB of data on my brand new contract with Cell C. In December I was given a pro rata amount from when I received the phone. It was not the correct amount however. It was pro rata of only 500MB. The issue was confirmed when I received only 500MB in total again on the 1st of ...
Moved from city A to town B and Telkom confirms that they will transfer my tel-service free of charge because I am an exciting client. I congratulate them and apply in writing Aug 2013, follow up a few times, and now they inform me that they cannot install a phone because they cant find the cable ...
After a huge mess-up and ordeal on my 0748996484 contract last year I sent a cancellation form through on 31 October 2013 to Jason Stols (as he dealt with my complaint) on my contract 0748864166 that was due to expire on 31 December 2013. As I have not received any confirmation of the cancellation ...