AfricaComplaints.com » Telecommunications » Complaint / review: Mtn - Problematic MTN Cellphone Account | #91054

Mtn
Problematic MTN Cellphone Account

I purchase a Samsung Galaxy SII in August 2012 through MTN Direct Call centre. The phone was delivered on time but the problem is intermittent network connection in the area of Mt Ayliff. I have checked with other MTN users and i have discovered that their connection is not as bad as mine. almost 40% of the time my phone in not connected to the network and as such i"m not availble. More especially when i try to access the internet.

Secondly, whenever i load airtime, i discover that my airtime just disappear without me making calls. So the billing is creating problems because I have to load airtime dailly because a R200 airtime does not even last a week yet i do not spend too much time online.

my number is 078 719 4168 and my name is Nosindiso Mafunda.

Date:

Company: Mtn

Country: South Africa   City: JHB

Category: Telecommunications

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