Its been 2 weeks now since I have reported that I have slow speeds. I have requested several times that I want to have feedback of what the problem is and when is the technician going to fix it.
Until today have not received a call.
My First report that I logged was closed without the problem fixed and without letting my know.
What is the point of escalating the problem there is no difference in the urgency on your side.
I have been paying for a 4 meg business line which is suppose to have priority. I am receiving line speeds of less that a 1 meg!
Who knows for how long I have been robbed from my bandwidth!
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