Telkom
Poor adsl since Octobe

To whom it may concern

Since October 2012 my adsl has been faulty.
The phone line has been dead on multiple occasions and my router often does not sync.
When I do have Internet, the speeds are ridiculously slow.
I pay for a 10 mb line and i get 1mb line speeds.

This is the 7th or 8th time I have written a report on hello peter, and I have reported faults at least 15 times on the telkom call centre.

The last time I reported a fault, the call centre person took my number and told me a technician would call me before arriving at my house to confirm.
I never received any call and nobody arrived to fix the problem.

Please can i sort this out urgently i think 5 months is long enough to wait!