AfricaComplaints.com » Telecommunications » Complaint / review: Vodacom - Bad Service coupled with | #85346

Vodacom
Bad Service coupled with

My Contract was due for upgrade ande I have applied for upgrade to iPad 4 (64Gig) on the 12th March 2013 at Nicolway and was assisted by a gentlemen called Nick. I was told that they will have stock within the next week but until today the 11th April 2013 I haven't received anything. Everytime I call them they give me the same excuse and promise that I'll definitely get it the folowing week. Today (11 April 2013) I called Nick and pretended as if I'm the new customer and I asked him how long will it take for me to get an iPad 4 64GB if I apply for a new contract and he said to me it takes a week. I then told him that I have applied a month ago but haven't received anything and he started mumbling and pretended as if he is going to speak to somebody and turned around that I'll receive it this week. I don't know what to trust anymore!

Date:

Company: Vodacom

Country: South Africa   City: Nicolway

Category: Telecommunications

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