AfricaComplaints.com » Telecommunications » Complaint / review: Mtn - MTN- HUGE PRICE HIKES | #77957

Mtn
MTN- HUGE PRICE HIKES

Hi, Please can you let me know how to import my number frm mtn to vodacom? Im highly disappointed and digusted by the price hikes mtn has imposed on BIS. I only use my BIS for BBM, emails and social networks. I dont download files - and i have used R 180.00 in 5 weeks on BIS whereas previously i only used R59.00. This is 3 times more than what i usually spend and i find this very unfair and disgusted by how we "customers" are treated. I have been with MTN for 12 years and never had a problem until now when i start comparing mtn rates to other networks- i must admit we are been ripped off by MTN!!! Secondly i called the call centre 2 weeks back to enquire on a network query- after wasting my time for 10 minutes i was told that i will be transferred to the blackberry department and then the call was cut after holding for 30min. Seriously MTN, your service delivery has lacked extremely in the past 2-5 years. Believe i have better things to do than rant and rave here however i have exhausted all avenues to find a resolution and i hope my 15 min spent here is going to bring me to a solution. i'm not sure what else to do i telling you that your service and u need to stop us

Date:

Company: Mtn

Country: South Africa   City: CALL CENTRE

Category: Telecommunications

0 comments

Information
Only registered users can leave comments.
Please Register on our website, it will take a few seconds.




Quick Registration via social networks:
Login with FacebookLogin with Google