AfricaComplaints.com » Telecommunications » Complaint / review: Vodacom - Impossible to cancel a n expired vodacom contract | #74999

Vodacom
Impossible to cancel a n expired vodacom contract

I have two data contracts at vodacom both expired i tried to cancel both since October last year Every time I am told I cannot cancel now as the contracts only expire a few months ahead Then I wait the few months and try again to be told now there is another few months left, I took all my documents to Vodacom Mimosa mall Bloemfonteinto prove that I have been paying these contracts for more than three years Benny looked at it and said it does not look right He thinks the info has been entered incorrectly on the Vodacom system Benny made copies and promised to report bach Three months no response Today I tried once more per telephone - to be told that i can only cancel the contract in June as I signed it in June 2011- I am sitting with proof in my hand that I have been paying this Contract since 2009 These contracts are good money for Vodacom as I am paying R249 for 750 meg while i can now get uncapped internet for about R300 So now Vodacom just continue extracting money from me Please be careful before signing any Vodacom contract You will be stuck with them for life!!!

Date:

Company: Vodacom

Country: South Africa   City: Bloemfontein

Category: Telecommunications

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