MY HUSBAND HAVE A CONTRACT IN HIS NAME H SWARTS (ID 6807185050087) AT MTN. THE CONTRACT HE TOOK OUT IS FOR MY SON. MY SON HAD PROBLEMS WITH IS BLACKBERRY BOLD SINCE HE GOT THE CONTRACT AND THAT IS NOT EVEN 24 MONTHS YET. THEY SMS ME AFTER THE 5TH TIME HIS PHONE IS GOING IN FOR REPAIRS SOMETHING THAT IS WRONG ON THE PHONE ITSELF THAT THE QUOTE FOR THE REPAIR IS R697.42 AND THAT HIS WARRANTY EXPIRED. HIS PHONE WENT IN FOR REPAIRS AND TWO WEEKS LATER HE GOT THE PHONE BACK AND THE PROBLEM WERE WORSE THAN EVER. HE IS MORE WITHOUT A PHONE THAN ANYTHING ELSE. MY HUSBAND TOOK IN THE CONTRACT ON SUNDAY 17/3/2013 TOO PROOF THE WARRANTY DIDN'T EXPIRED YET AND TODAY 19/3/2013 I RECEIVED THE SAME MESSAGE FROM MTN AGAIN ABOUT THE QUOTE TO REPAIR THE PHONE. WE WANT THIS SORTED OUT OTHERWISE WE WILL TAKE THIS MATTER FURTHER WITH OUR LAYWERS AND I WILL GO TO BEELD I DON'T CARE WERE WE GO AND TELL PEOPLE HOW BAD THE SERVICE FROM MTN IS. THEY NEED TO DECIDE URGENTLY WHAT THEY GOING TO DO TO KEEP MY HUSBAND AS A CLIENT. HE WANTS TO END THIS CONTRACT AS SOON AS IT EXPIRES. HOPE TO GET SERVICE OUT OF MTN FOR ONCE AND FOR ALL.
0 comments