AfricaComplaints.com » Telecommunications » Complaint / review: Cell C - Incorrectly listed ITC default, home loan rejeced | #62918

Cell C
Incorrectly listed ITC default, home loan rejeced

I used to have the best experience from Cell C & thought that they're always having their house in order. Up until I applied for a home loan & being rejected on the basis that Cell C stated that I defaulted in the last 3 months, whereas that not true.

I called em on Monday 11/03/2013 14:00 [ref: 3031102088] & got a promise that I will get a response in a max 48 hours. Today [13/03/2013 14:40] I called to enquire, and was then told that the 48 hours I was given is actually 48 working hours & that they're only working 9 hours a day & should expect a response after 5 working days.

What makes matter even worse, I have just gotten a Samsung Galaxy Tab2 10 inch from them. If I'm such a bad payer, why on earth would they still give me another contract?

Date:

Company: Cell C

Country: South Africa   City: Head Office (084-145)

Category: Telecommunications

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