AfricaComplaints.com » Telecommunications » Complaint / review: Mtn - Lose all airtime when moving to prepaid | #62771

Mtn
Lose all airtime when moving to prepaid

Quickly browsing other complaints reveals that many MTN customers have experienced this digital.
After my 2 year contract expired I have opted to continue with prepaid, and have been carefully saving my airtime for used with my prepaid account.

However, MTN informed me that I would lose all my airtime immediately.
That is pathetic - this is air time I have paid for and accumulated every month.
I am very disappointed with MTN and am sorry that I ever made the mistake of signing up with them in the first place.

Date:

Company: Mtn

Country: South Africa   City: National

Category: Telecommunications

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