Tried to transfer my cellphone contract into my name 3 weeks ago
Was told they would contact me within the hour to confirm it went through - obviously no reponse
Have been back twice to try sort it out-was told they have been offline (FOR A WEEK??!) and there is nothing they can do on their side
Called 808 and spoke to 2 other MTN stores, who both confirmed the Norwood MTN store have done something wrong on their side
I have tried calling them 4 times/day - NO ONE EVER ANSWERS THE PHONE
I got a message from a woman there who asked me for my bank statements - which i already provided, and which handset i would like - I DID NOT ASK FOR A HAND SET!
All i want is for someone who knows what they talking about to answer the phone and TRANSFER my contract already.
This service is ridiculous
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