AfricaComplaints.com » Telecommunications » Complaint / review: Vodacom - Bad service and repairs | #49988

Vodacom
Bad service and repairs

On the 04/12/2012, i gave my phone into vodacare for software problems. The repairs department fixed it but, had damaged another part of the phone. Every time i went to pick the phone up, there was another problem, before i got to take the phone away. The manager and staff refuses to fix the damage they caused on the phone. I have been trying to get communication from the manager repeatedly. Every time i go there, the staff says, his not there. They refuse to communicate with me, and refuse to fix the damage they caused. Been paying for a contract that i have not made use off, for almost three months, due to this.

Date:

Company: Vodacom

Country: South Africa   City: Gateway

Category: Telecommunications

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