AfricaComplaints.com » Telecommunications » Complaint / review: Telkom - No Delivery of ADSL service more then 6 months | #48208

Telkom
No Delivery of ADSL service more then 6 months

I have been waiting for my ADSL line transfer since august last year told that there is no ADSL ports available!!

I then applied for the ADSL service through my business - I was then given an installation date of 15th February this year and no show from Telkom once I called and asked what happened I was told there are no ports available!!

every time I have called the call centre I have had different answers from being told I need to verify my details and and and - What I want is my ADSL line installed and if this can't be done a time line when it can?? I have escalated this to ICASA as well let's see if there is any help there?

Here are the 2 reference numbers I have 61977253A and 59110836A - I have an Telkom escalation number as well ARS 222685.

I speak to the Telkom people at the exchange nearly every day as I stay 500M away and the story they tell if different to the SYSTEM!!

Date:

Company: Telkom

Country: South Africa   City: Randpark Ridge

Category: Telecommunications

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