Fatima simply ignores emails and does not have the courtesy to reply when emailed. I still await a detailed technicians report on my my Blackberry cell phone LCD screen stopped working. I was informed it was due to a fall. Yet I have an independent report stating that it cannot be stated without doubt that that may be the case.
I expect a refund for the repairs I had to pay to have the screen replaced and furthermore the requested and promised report.
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