AfricaComplaints.com » Telecommunications » Complaint / review: Vodacom - OVER BILLING, CANCELLATION, NO CREDIT | #34819

Vodacom
OVER BILLING, CANCELLATION, NO CREDIT

To Vodacom..
In Nov 2012 i requested cancellation of month to month My Meg500. Only got cancelled in JAN 2013. Customer Service committed to refund me for My Meg 500 for 2 months on my JAN 203 billing. Due to cut-off it could not be done. I was then assured that Credit will this month for MyMeg500.. This morning received my Vodacom account statement. NO F... CREDIT!!!

I was with MTN for 17 yrs.. Booted them out & went to Vodacom some time ago. I can do the same & move to CELLC!!!

VODOACOM, last chance!!! If no Credit THIS MONTH, i will block DEBIT order until i get back what was promised to me...

Regards
George

Date:

Company: Vodacom

Country: South Africa   City: SOUTH AFRICA

Category: Telecommunications

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