AfricaComplaints.com » Telecommunications » Complaint / review: Autopage - Never open a contract with Autopage!!! | #326985

Autopage
Never open a contract with Autopage!!!

My father took out a contract on his name with autopage. After a while I took over the contract and filled in all the paperwork. The contract was transferred to my name and my bank account. After a while we noticed that my phone and my fathers phone was being deducted from his account and on mine. When queried autopage didn't do much. After that incident my phone was being cut on a weekly basis because they say its not paid. I then have to phone in or go to a store take my bank statements as well as my fathers to show them that they do deduct it twice a month. then they switch it back on again. I use my phone for business and have lost out a couple of deals because my phone gets cut off with no reason. When i ask them to stop the contract tey said there will be a R4900 penalty fee. I asked them to just take off the airtime that i get which is R500 and i will still finish my contract by just paying the phone but this was not allowed as well. I do not want to be with a service provider with no service and incompetent people.

Date:

Company: Autopage

Country: South Africa   City: Head office

Category: Telecommunications

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