AfricaComplaints.com » Telecommunications » Complaint / review: Afrihost.com - Received & Paid 5 invoices with no sim/Mifi | #323686

Afrihost.com
Received & Paid 5 invoices with no sim/Mifi

I signed up for a wifi device with Afrihost, and upon delivery was told that they were only delivering a sim to me and not the wifi dongle which the sim needs to be inserted into
I had to cancel the order, after they had invoiced & deducted R145 out of my bank
I placed another order this time making sure that the wi fi device was a part of the deal. I received an invoice for R83 (monthly cost of wifi device) with an additional R38 (pro rata monthly charge)
Having placed that order again and paying the R121.32 which I did I thought I was on a safe road to pure internet joy
I then find out 2 days after this order that AH have released a special-selling the wifi devices at half the price
I cancelled the order & accepted full responsibility for the cancellation
I again ordered the wifi device (on the special for a once off half price fee)& was debited a total of R580 the day after I placed my order
I again received another invoice from AH for the a mount of R182 which was debited from my bank account
I got an sms from FNB stating that AH had debited R351 from my bank account of which no invoice was produced
Having paid R1379.99 in total, I still haven't received anything

Date:

Company: Afrihost.com

Country: South Africa   City: Head office

Category: Telecommunications

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