Further to our earlier post about Vodacom, we got an email from them on the monday morning asking us to submit the same papers again (we supplied them at the end of Auguest 2013), these were despatched immediately. That was a week ago, still no response as to whether our son's number has now been cancelled or whether I must expect further invoices for ever more. As a telecoms company one has to question how difficult it is for Vodacom to pick the phone up and talk to us and tell us what is happening. Vodacom appears to have a team that is unable to take responsibility for anything and to close out a client problem
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