AfricaComplaints.com » Telecommunications » Complaint / review: Vodacom - Deducting all my airtime without notice! | #322905

Vodacom
Deducting all my airtime without notice!

So I'm on the vodacom contract for an Htc one.

So everybody knows when we buy data and it reaches 3MB, it sends you a notice that your data is about to finish.

What happened the passed few days, is just plain frustrating. I never received the notice, and when I checked my data balance it tells me I still got 8MB. But instead it's been eating away at my airtime. From R90 to almost nothing left!!!
Then yesterday I recharged and bought airtime, and now suddenly the 8MB starts reducing!!! So it wasn't a system glitch where the data was used up but showed there was still 8MB remaining, so why the did my airtime reduce so much!!!

I demand a refund!!!

This is rediculous!! And I'm not the only one that experienced this, my boyfriend had the same problem!!!

Date:

Company: Vodacom

Country: South Africa   City: Johannesburg

Category: Telecommunications

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