AfricaComplaints.com » Telecommunications » Complaint / review: Telkom - ADSL Down for over a week - No Feedback | #322253

Telkom
ADSL Down for over a week - No Feedback

My ADSL line has been down due to a "cable break", as per Telkom.
I have had to call in twice already to find out what was happening, as i have not been kept informed. Apparently there was a cable break a week and a half ago, and still Telkom are struggling to fix it. I have been trying to get hold of someone at the callcentre to find out what is happening on this fault, but i have been holding on for half an hour. This is now ridiculous. Telkom, for the National Telecoms operator, this is unacceptable!!!
No Feedback, and when i try to get some feedback, I have to sit on hold for over half an hour...
Please get your act together.

Date:

Company: Telkom

Country: South Africa   City: Fault Reporting

Category: Telecommunications

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