My ADSL line has been down due to a "cable break", as per Telkom. I have had to call in twice already to find out what was happening, as i have not been kept informed. Apparently there was a cable break a week and a half ago, and still Telkom are struggling to fix it. I have been trying ...
Called the Telkom Fault reporting line on the 30th of Dec. 2013 to report a fault and was told that a technicial would be sent out. The Ref. No. given was 374CRZ301213. I called again on the 3rd of Jan 2014 to follow up and again advised the same. Another call on the 13th of Jan 2014 and was ...
I've reported a problem with my service on the 25th of November 2013 and was told that my phone will be working within 48 hours. Every time I phone I get a different story on the progress. Yesterday at about 1pm I was told that someone will phone me now as they need acsess to my house.(still ...
Our Telkom ADSL was down for over a week over month end October, followed by our land line not working for 4 days. It was only attended to after I had contacted one of my client who is an employee at Telkom's Marketing division to help. The lines was fixed on Friday afternoon just after 02:00. But ...
Congrats to Telkom on a very speedy rectification of my line. I reported that it was out of order via my laptop on Saturday and within three hours the technician was there and the problem was fixed. Well done!!! ...
I have been reporting my telephone 8 x since December 2012. The phone is only o.o.o. when it is raining. I have explained my problem several times but everytime they open a report and then close it as "problem solved" after 2 days. Anyone with a common sense should know that a wire is ...