AfricaComplaints.com » Telecommunications » Complaint / review: Mtn - Billing query | #320588

Mtn
Billing query

Mobile number in question-0810425444.I have an MTN contract which I signed up for in October 2012, Assisted by a consultant named Nhlanhla. The contract I agreed to was for R164 per month after the 18% discount for 24 months. Since August 2013 my invoice have increased to R373 which I am disputing. I spoke to the team leader by the name of Karabo, Who told me I must come listen to the recording. I advised him that I am at work most of the time, He can email it to me. I am waiting even now. I feel MTN is in breach of their contract agreement and they are not willing to resolve my query.

Date:

Company: Mtn

Country: South Africa   City: Constantia Park

Category: Telecommunications

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