AfricaComplaints.com » Telecommunications » Complaint / review: Vodacom - NO SERVICE EQUALS BAD SERVICE | #30970

Vodacom
NO SERVICE EQUALS BAD SERVICE

Hi there

the Vodcom Store at Soneike mall, kuils river, Cape Town, gave me the worst service I ever had from this communications giant.

I entered the store after 9am and explained that my bbm is not working, five days after purchasing a pre-paid sim.

the consultant then asked is it Vodacom? I was like huh??

I mean really, would I enter a Vodacom store if I had a MTN or CELL-C sim.

anyway, he did not assist me, looked at my phone and told me to go to the vodacom store in Canal Walk as that is where I purchased my SIM.

I suspect the guys working at this store are foreigners, like Pakistani or Indian, they are definitely not South African.

Please sort this out.

Date:

Company: Vodacom

Country: South Africa   City: Soneike Mall, Kuilsriver

Category: Telecommunications

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