AfricaComplaints.com » Telecommunications » Complaint / review: Cell C - LINE SUSPENDED | #309683

Cell C
LINE SUSPENDED

YESTERDAY MY LINE WAS CUT BEACUSE ACCORDING TO CELL C MY ACCOUNTIS IN AREAS. WHEN I CALLED IN I SPOKE TO GRACE WHO CONFIRMED THIS AND SAID SHE WOULD TRY AND PUT ME THROUGH TO THE REPAIR LINE WITH NO SUCCESS.GRACE THEN SAID THE LINE HAS BEEN SUSPENDED DUE TO NON PAYMENT! I ASKEDE HOW THIS WAS POSSIBLE BEACUSE THERE WAS MONEY TO MY ACCOUNT AND SHE COULD NOT CONFRIM FROM WHICH ACCOUNT IT WAS DEBITED AND SHE COULD NOT ANSWER ME. I WOULD LIKE TO KNKOW WHICH ACCOUNT IS OVERDUE AND HOW IS THAT POSSIBLE? GRACE NEEDS A NEW ATTITUDE AND INSTEAD OF HELPING ME SHE DECIDED TO PUT THE PHONE DOWN ON MY EAR AND THANK YOU XOLI FRO YOUR ASSISTANCE.

Date:

Company: Cell C

Country: South Africa   City: NATIONAL

Category: Telecommunications

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