An account under my name was opened on 23/12/13. The call center requested an affidavit with my id which was faxed on 6/1/14.I received an sms that i will be contacted in 1 working day. I have not been contacted. I called Vodacom today but was told that if i cannot give them my id they cannot help me. (NB They have my faxed affidavit enclosing my id copy)- Pleae advise how you will urgently resolve. My current statement reflects a debit for this activation.
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SUPPLIER'S RESPONSE Vodacom Time and Date 14:15:53 | Fri 10 Jan 14
Hello AN,
We do thank you for the posting and apologise for the inconvenience and level of service received.
The matter will be forwarded to a consultant for further investigation.
Kind regards
Vodacom Consumer Website Team
STILL NO COMMUNICATION FROM VODACOM
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