AfricaComplaints.com » Telecommunications » Complaint / review: Vodacom - Migration BAD BAD Service | #299674

Vodacom
Migration BAD BAD Service

Hi

I have requested a migration on the 19th Dec 2013. I have received a sms saying that it was completed successfully. On the 1st of the month i called and learned that this was never processed, i ask the consultant why I received an sms, saying that it was so i asked if she can process it, then i called again the 2nd, 3rd, 4th, 5th and still nothing has happened. I am very frustrated as nothing is being done about this, i just spoke to another lady called Kell and she confirmed that no one has taken ownership of this issue. I am furious and want to cancel my contract with them and want my money back.

Date:

Company: Vodacom

Country: South Africa   City: Cape Town

Category: Telecommunications

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