Please be advised that till this date I haven't received any assistance with regarding my Account. In fact every time i call your upgrade centre I get people with attitudes and excuses and therefore i feel the best way to handle this is to get my lawyers involved, because I was very clear when I said I'm not willing to pay any extra as a result it's your people's incompetence that we are in this mess. And as i said the last time I want out of this contract, I was was serious. I'm canceling the contract with immediate effect and I demand that you sort out my statement ASAP. I've been a very loyal customer to Nashua and this is what you repay me with? Really?? This matter has given me a of a headache as I had to go from one Nashua to another n worst my airtime calling your offices for assistance and to pushed around like its my fault. I'm truly disappointed with Nashua.
Ill shortly send a copy of the TC that I signed up for, and no other:
This is the copy of your terms and conditions
1. Contract 0785698407 will be migrated on the 24 of December 2013.
2. New package effective date: 24 December 2013
All minutes/ data not used before the new package takes effect will
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