AfricaComplaints.com » Telecommunications » Complaint / review: Vodacom - Another disappointing effort | #253487

Vodacom
Another disappointing effort

Yet again Vodacom fails to deliver!

The much anticipated iPhone 5S was announced for pre-order by Vodacom at midnight, 7th November and it is now 12.45am and still no sign of pre-order on their website.

As I type, my iPhone 4S (with Vodacom) sits in their technical department for repairs to the bottom speakers.
Phone-less for the past 7 days, I was eagerly awaiting this pre-order because I want to be first in line for this phone.

After refusing to wait any longer, I have placed my order with MTN (whom had the 5S on pre-order for a few days already).

Being with Vodacom for the past 4 years, their technical and after sales services have deteriorated drastically!

I am tired of resorting to hellopeter in my complaints wrt their service.

Time for change.

Date:

Company: Vodacom

Country: South Africa   City: Vodacom

Category: Telecommunications

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