AfricaComplaints.com » Telecommunications » Complaint / review: Mtn - NOT GETTING WHAT I PAY FOR | #250201

Mtn
NOT GETTING WHAT I PAY FOR

Upgraded my contract to the Anytime 200 package. Included is R200 airtime, 200MB data, 30Mins MTN to MTN calls, 30sms's to MTN numbers as well as 200SMS's for any network. I am only receiving R200 airtime and the 30sms's? I have however been paying R2 or something silly like that per MB for my data, because you DO NOT load my data and sms's onto my contract? This is a total breach which goes to the root of the contract! I therefore have the right to rescind the contract and claim damages - damages being ALL unnecessary airtime wasted on data which should have been loaded onto my contract in the first place! I want this sorted TODAY, I want the data loaded onto my contract as per what I have signed for, and I also want to be refunded ALL airtime I have wasted on data! The other alternative will be me rescinding the contract, and I WILL be claiming damages.

Date:

Company: Mtn

Country: South Africa

Category: Telecommunications

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