AfricaComplaints.com » Telecommunications » Complaint / review: Nashua Mobile - 150mb in 5 seconds | #129729

Nashua Mobile
150mb in 5 seconds

Im on mtn top up 200, upgraded last mnth, collectd my S4 on th 25th of May, bought airtime&converted it to data bundles so i cld set up my phn, on the 2nd of june i got an sms saying my airtime has been reloaded with another 200rands&25sms, which is the same airtime package tht i hd wit my bb. SOOO i did not receive my 150mb mnthly that comes with my new top up contract. Th consultant i dealt with today says i did receive it, & i used it up as soon as i got it??? as soon as i got the airtime sms i checked my balance and it was 200rands & 0mb of data, and 25sms's. With my top up contract on the s4 i shdnt even be getting 25sms and i shd be able to buy internet bundles from the mtn big data sale, like i was informed when i upgraded. I tried to buy data bundles with the 200 bt i got a msg saying i have insufficient airtime. I dont wanna argue, if you never loaded my new top up package, &im still on the blackberry top up airtime package then just rather let me know so i know that at least from next month it will be fixed, surely if i had received the 150mb it wld hv reflected on my airtime bal. Sm1 pls cal me.im pretty sure im still on the bb airtime package, bt what do i know im jst a dumb client

Date:

Company: Nashua Mobile

Country: South Africa   City: Call centre

Category: Telecommunications

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