So my account is in arrears based on circumstance beyond my control. I communicated this with the accounts department (on several occasions) and made arrangements to bring my account up to date in an acceptable time frame which was agreed to. This along WITH their PROMISE of NO service disruption.
Then Dave Johnston suspends the account without consultation still inside the agreement period. And this is also enlight of almost 3 weeks of downtime in a period of 3 months as well as numerous client (and personal) websites being hacked.
THANK YOU DAVE JOHNSTON FOR THE SLAP IN THE FACE! This is not only having to put up with these disruptions, but doing so within the agreement period. At least I had the courtesy to communicate my situation. This is beside the unmeasurable Marketing I have done for cybersmart as well as the clients that I have referred (and brought in) without the expectancy of remuneration!
Well Dave! Now I have made it my sole purpose to continue that Marketing that I have been doing, but in a very different way. My commitment will be to market client's away from cybersmart on every level until such time I feel that your slap in the face has been justified.
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