AfricaComplaints.com » Telecommunications » Complaint / review: @lantic - Status update for current downtime? | #236221

@lantic
Status update for current downtime?

I'm posting on Hellopeter, since it seems to be the only way to contact you. Could someone please provide a status update and timeframe for this issue to be resolved? @lantic's domain is down and so is Vox.

I can't use your call center because that line is dead too. I can't email you because my email is down, and I assume yours is too.

I'm assuming the JHB outage caused an outage countrywide, since I have no email service or access to your websites from Cape Town

The below standard response message doesn't provide any useful information, it just confirms the obvious.

[Quote]
Please note that there is a major outage in JHB affecting hosting, fixed line connectivity, VoIP telephone services and Vox, ABSA and @lantic mail. Engineers are working on the problem.
We apologise for the inconvenience caused.

Regards
Vox Telecom
[/Quote]

Date:

Company: @lantic

Country: South Africa   City: Cape Town

Category: Telecommunications

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