AfricaComplaints.com » Telecommunications » Complaint / review: @lantic - LACK OF SERVICE AND COMMUNICATION | #236166

@lantic
LACK OF SERVICE AND COMMUNICATION

Here we go again. After my previous complaint on hello Peter the service from @lantic was acceptable untill now.
Once again we experiencing problems in receiving emails and connectivity and again we were not notified.
I do not understand why @lantic can not drop us a notice by sms or cellphone about the problem.
Contacting @lantic you receive a message like from a Parrot "No time frame for repairs" Surely their "Engineers" would be able to communicate a time frame for repairs.
Would be looking for another service provider that would treasure and respect their clients. Hoping Management will take notice regarding the complaints from their clients.
Regards.
Izak.

Date:

Company: @lantic

Country: South Africa   City: @lantic head Office

Category: Telecommunications

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