AfricaComplaints.com » Telecommunications » Complaint / review: Mtn - HTC One stock (false communication) | #141193

Mtn
HTC One stock (false communication)

I noticed this message earlier in the week

Hello sean.v,

Thank you for bringing this to our attention.

I am terribly sorry for the inconveniences experienced as a result this. I completely understand the frustration it causes. Kindly note that the handset will be available end of July with limited stock and that will be on a first come first basis.

Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.

Best regards
Mantoa
REQ:2305091

I find this message extremely vague, in the message it says the device will be distributed on a first come first serve basis... What does this mean? I've been trying to call your retention department in an attempt to order the device but I am turned away every time with ridiculous excuses.

Would it be at all possible to provide a small amount of clarity concerning this problem.

Kind Regards
Anrich Potgiete

Date:

Company: Mtn

Country: South Africa   City: Menlyn

Category: Telecommunications

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